Support

Get the help you need,
when and where you need it

How Can We Help?

Customer service is our main priority at ePayData. We know how valuable your time is, and we are just a click or phone call away to help you get the most from your payment processing tools.

Phone

Speak with one of our friendly Team members for assistance
Monday-Friday 8am- 5pm MST
877-872-1333 or 303-872-1300

If you need after hours support,
please call the following:

MID beginning in 3899
1-800-865-1164

MID beginning in 7851
1-800-552-8227

Please have your MID available.

Email

Send us an email with your question and receive a rapid response.

customerservice@epaydata.com

Frequently Asked Questions

Questions about ePay Data? Find your answer in our FAQ. Have additional questions? Please contact us and we will be happy to help you.

A: Simply call or email us at [email protected]

A: Once a completed application is obtained you can expect an approval within 48 business hours.

A: Yes, we provide a variety of ACH settlement options which include online and telephone payments as well as check guarantee.

A: We offer both daily and month-end billing.  Please contact us for further information.

A: At the completion of terminal settlement, your funds are deposited into your bank account within 48 hours.  Next day funding is available for qualified merchants.  Please contact us to learn more about this option.